Privacy Policy
Effective Date: January 1, 2024
Last Updated: January 1, 2024
This Privacy Policy explains how Analysts Social Media ("we", "our", or "us") collects, uses, stores, and shares personal information from users ("you") when you use our platform and services (the "Service").
1. Information We Collect
a. Account Information
- Email, name, username, password (encrypted)
- Profile data (e.g. bio, profile picture)
b. Payment & Payout Data
- Stripe processes all billing and payout information
- We receive analyst payout status (Stripe Connect ID)
💡 We do not store credit card or bank account data directly.
c. Usage Data
- Page views, posts viewed, interactions
- IP address, browser type, device info
- Referral sources and campaign codes
d. Cookies
We use cookies for:
- Authentication/session handling
- A/B testing
- Anonymous analytics
2. How We Use Your Data
- Operate and improve the Service
- Facilitate subscriptions and payouts
- Recommend relevant content
- Analyze usage trends
- Communicate product updates
3. Legal Basis (GDPR)
If you're in the EU/EEA, we process data under the following bases:
- Contractual necessity – to provide the platform
- Legitimate interests – for analytics and feature development
- Legal compliance – to fulfill tax or regulatory requirements
- Consent – for optional cookies or emails
4. Sharing Your Data
We may share your data with:
- Stripe for payment processing
- Supabase, Vercel, or hosting services
- Analytics providers (e.g. PostHog, Plausible)
- Legal authorities if required by law
We do not sell or rent your personal data.
5. Data Retention
We keep your data as long as your account is active, or as needed to comply with financial, legal, or security obligations.
You may request deletion at any time.
6. Your Rights
Depending on your jurisdiction, you may have rights to:
| Right | Description |
|---|---|
| Access | View a copy of your data |
| Correction | Fix inaccurate data |
| Erasure | Delete your account/data |
| Portability | Export your data |
| Object | Stop certain uses of data |
| Withdraw Consent | For marketing or non-essential cookies |
To exercise your rights, email support@analystssocialmedia.com.
7. Children's Privacy
Our Service is not intended for users under 18. If we learn we have collected personal data from a child, we will delete it.
8. Data Transfers (EU ↔ USA)
We host data in both the European Union (EU) and the United States (USA).
If you are outside the region where your data is processed, we apply appropriate legal safeguards:
- Hosting EU user data within the EEA when possible
- Using Standard Contractual Clauses (SCCs) for data transfers
- Ensuring subprocessors (e.g., Stripe, Supabase) are GDPR-compliant
By using the Service, you consent to your data being processed in both the EU and the USA.
9. Security
We apply technical and organizational safeguards including:
- HTTPS encryption
- Role-based access control
- Regular security patches
No platform is 100% secure, but we follow best practices to protect your data.
10. Changes to This Policy
We may update this policy. When we do, we'll notify you via email or in-app messaging.
Continued use of the Service after changes means you accept the updated terms.
11. Contact
For questions about this policy or your data:
Analysts Social Media
📧 Email: support@analystssocialmedia.com
📍 Address: [Business Address] (if applicable)